Customer Enquiries

Customer Enquiry

Quality Commitment

Imagine Early Learning & Childcare centres are approved under the Education and Care Services National Regulations. Our services meet quality benchmarks under the National Quality Standards in all areas which include

CHILDREN’S HEALTH AND SAFETY

Maintaining children’s health, safety and wellbeing is an essential part of our daily practice. Policies and procedures are informed by best practice guidelines and reviewed regularly to ensure that services are managing and caring for children at the highest possible standards whilst they are in our care

EDUCATIONAL PROGRAM AND PRACTICE


In each service, a unique educational program is implemented which aims to build on your child’s individual knowledge, strengths, ideas, culture, abilities and interests, thereby resulting in long-term benefits both for your child and for society as a whole.

THE PHYSICAL ENVIRONMENT


Our services have been designed to promote children’s interactions within indoor and outdoor contexts. Both environments reflect aspects of the natural environment and offer diverse learning opportunities. Recent buildings of the Imagine Group have been designed with sustainable features aimed at minimising their impact on our environment.

RELATIONSHIPS WITH CHILDREN

Our educators value the genuine relationships which they develop with each child. These relationships allow our educators to guide, support and care for the children. Our philosophy centres on relationships as being fundamental to building children’s sense of belonging within our services. Secure attachments therefore allow children to feel confident as they explore and learn within their environments.

COLLABORATIVE PARTNERSHIPS WITH FAMILIES AND COMMUNITIES

Our services value families as the first and foremost important educators in their child/ren’s lives. As we know that experiences within the home are so significant in a child’s life, we feel that it is important to maintain continuity between the home and education and care environment. Mutually respectful relationships between educators and families are key to quality partnerships which enhance children’s learning and development.

STAFFING ARRANGEMENTS

Our team comprises highly skilled and experienced Early Childhood Professionals. They hold various qualifications ranging from Certificate III level to tertiary qualifications (Bachelor in Education/ Teaching in Early Childhood). Ongoing professional development of our team is a key part of the Imagine ethos. Educators are encouraged and supported to achieve professional goals, to learn and implement new ideas and to share their professional knowledge with colleagues.

GOVERNANCE AND LEADERSHIP

Our services are governed by qualified and experienced managers who are responsible for maintaining the day-to-day operation of the centres at high standards of quality practice. Our service directors are guided by a highly skilled area manager and managing director, both of whom are qualified in early childhood education, who oversee business operations and other operational supports.