[et_pb_section fb_built=”1″ module_class=”free-background-overlay” _builder_version=”3.22.5″ background_color=”rgba(0,0,0,0)” background_image=”https:\/\/imaginechildcare.com.au\/mayfield\/wp-content\/uploads\/sites\/3\/2019\/05\/mayfield03.jpg” custom_padding=”41px||41px||true|” custom_css_before=”background: rgba(255,255,255,0.78);” locked=”off” fb_built=”1″ _i=”0″ _address=”0″][et_pb_row custom_padding_last_edited=”on|desktop” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”26px|0px|0px|0px||” custom_padding_tablet=”0px||0px||true” custom_padding_phone=”|||” animation_style=”slide” locked=”off” _i=”0″ _address=”0.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”0.0.0″ custom_padding__hover=”|||”][et_pb_cta title=”Frequently Asked Questions” module_class=”free-button-hover-fixed” _builder_version=”3.22.5″ header_font=”|700|||||||” header_text_color=”#000000″ header_font_size=”75px” header_letter_spacing=”1px” header_line_height=”1.1em” body_font=”||||” body_text_color=”#ffffff” body_font_size=”21px” body_line_height=”1.6em” use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_button=”on” button_text_size=”15px” button_text_color=”#ffffff” button_border_width=”3px” button_border_color=”#ffffff” button_border_radius=”100px” button_letter_spacing=”3px” button_font=”|on|||” button_use_icon=”off” text_orientation=”left” custom_margin=”0px||0px|” custom_padding=”0px||0px|” custom_padding_last_edited=”off|desktop” header_font_size_tablet=”52px” header_font_size_phone=”42px” header_font_size_last_edited=”on|tablet” custom_css_promo_description=”font-weight: 300!important;||padding-bottom: 0!important;” custom_css_promo_button=”margin-top: 28px;||padding: 13px 30px!important;” custom_css_promo_title=”padding-bottom: 0px!important;” button_text_color_hover=”#333333″ button_border_radius_hover=”100px” button_letter_spacing_hover=”3px” button_bg_color_hover=”#ffffff” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”on” button_text_color__hover=”#333333″ button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”on” button_border_radius__hover=”100px” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”3px” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”on” button_bg_color__hover=”#ffffff” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null” _i=”0″ _address=”0.0.0.0″][\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”3.25″ custom_padding_tablet=”||0px” _i=”1″ _address=”0.1″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”0.1.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_text_color=”#000000″ text_font_size=”22px” text_letter_spacing=”1px” text_line_height=”1.6em” background_color=”rgba(0,0,0,0)” animation_style=”slide” _i=”0″ _address=”0.1.0.0″]<\/p>\n
At Imagine Early Learning & Childcare, we understand that you may have a lot of questions when considering enrolling your child at our centre. Here is a list of some of the questions that parents frequently ask. Please feel free to contact us if you have any further questions.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”3.22.5″ custom_padding_phone=”0px||0px||true” locked=”off” fb_built=”1″ _i=”1″ _address=”1″][et_pb_row custom_padding_last_edited=”on|desktop” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px|0px|28px|0px” custom_padding_tablet=”|||” custom_padding_phone=”|||” _i=”0″ _address=”1.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”1.0.0″ custom_padding__hover=”|||”][et_pb_accordion closed_toggle_text_color=”#333333″ closed_toggle_background_color=”#ffffff” icon_color=”#029431″ module_class=”free-accordion-minus-icon free-accordion-dotted free-accordion-minus-color” _builder_version=”3.29.1″ toggle_font=”|700||on|||||” toggle_font_size=”17px” body_font_size=”15px” animation_style=”slide” border_width_all=”0px” border_color_all=”#d9d9d9″ border_style_all=”solid” use_border_color=”on” border_width=”0px” locked=”off” _i=”0″ _address=”1.0.0.0″][et_pb_accordion_item title=”Your Title Goes Here” open=”on” _builder_version=”3.22.5″ custom_css_main_element=”display:none;” _i=”0″ _address=”1.0.0.0.0″][\/et_pb_accordion_item][et_pb_accordion_item title=”What is early learning and why is it important?” _builder_version=”3.22.5″ _i=”1″ _address=”1.0.0.0.1″ open=”off”]<\/p>\n
There is a huge amount of compelling recent research on the first five years of a child\u2019s development and how it affects the rest of their lives. We know that 80 per cent of a child\u2019s brain is developed within the first five years. We also know that children who start ahead stay ahead and keep accelerating beyond their peers.<\/p>\n
Over time, it becomes harder to close gaps between children who are excelling and those who are falling behind. That is why it is so important to get it right from the start. To give our children the best possible opportunities for their future, we need to lay the foundations early.<\/p>\n
Children start learning from the day they are born. They need a rich range of hands-on play-based experiences and intentional teaching to develop the skills for future success. Therefore, it is paramount for young children to be engaged in high-quality early childhood education programs to lay strong foundations for their future successes.<\/p>\n
At Imagine Early Learning and Childcare, we take in pride in providing environments that support each child to reach their potential.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the difference between ‘Child Care Centre’ and Preschool’?” _builder_version=”3.22.5″ _i=”2″ _address=”1.0.0.0.2″ open=”off”]<\/p>\n
There is a misconception that \u2018Childcare\u2019 is simply providing care for children and that \u2018Preschools\u2019 provide an education. The truth is that all Early Childhood Services are assessed against the National Quality Standard (NQS), which has a strong focus on both \u2018caring and nurturing\u2019 as well as the learning and educational aspects of the program.<\/p>\n
All Imagine Early Learning & Childcare Centres have separate preschool rooms for children aged 3\/5 yrs. The preschool programs in these rooms are developed and implemented by Early Childhood Trained Teachers. The advantage to families of having a preschool program run within a \u2018Child Care Centre\u2019 or \u2018Daycare Centre\u2019 is that it offers families the flexibility of the longer operating hours and choice of days.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What qualifications do your staff hold?” _builder_version=”3.22.5″ _i=”3″ _address=”1.0.0.0.3″ open=”off”]Our staff hold various qualifications in Early Childhood \u2013 ranging from the minimum qualification of Certificate III in Children\u2019s Services to Bachelor of Education in Early Childhood. But the most important qualification that our staff hold is not written on any certificate but clearly visible to a trained eye \u2013 and that is a true passion and commitment to providing the very best care and education for young children.[\/et_pb_accordion_item][et_pb_accordion_item title=”What ages do Imagine Early Learning & Childcare Centres cater for?” _builder_version=”3.29.1″ _i=”4″ _address=”1.0.0.0.4″ open=”off”]<\/p>\n
At Imagine Early Learning & Childcare Mayfield, we cater for Babies (0-18 months) through to 5 years old.<\/p>\n<\/div>\n<\/div>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the operating hours?” _builder_version=”3.29.1″ _i=”5″ _address=”1.0.0.0.5″ open=”off”]<\/p>\n
6.30 am to 5.45 pm, Monday to Friday, 52 weeks a year. We are not open on weekends or public holidays.\u00a0<\/p>\n<\/div>\n<\/div>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you provide meals?” _builder_version=”3.29.1″ _i=”6″ _address=”1.0.0.0.6″ open=”off”]<\/p>\n
We provide morning tea, lunch and afternoon tea in line with the\u00a0Good for Kids Good for Life foundation<\/a><\/span>.<\/p>\n Children are encouraged to drink water from their water bottles throughout the day. The water bottles will be refilled with fresh water as needed. Please note that cordial or juice is not permitted in the water bottles. We also have bubblers for the children in the outdoor playground.<\/p>\n Mealtimes provide excellent opportunities for children to develop self-help skills. Staff sit with children at mealtimes to offer support and encouragement as children acquire self-help skills in feeding, serving, pouring etc.<\/p>\n Whilst children are encouraged to eat, no child is forced to eat against their will. If we are concerned about your child\u2019s refusal to eat, we will discuss this with you to work out any possible strategies.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I find out more about my local centre?” _builder_version=”3.29.1″ _i=”7″ _address=”1.0.0.0.7″ open=”off”]<\/p>\n You can submit an online enquiry via the \u2018Contact us\u2019<\/a><\/span> link on this website or you can check further details on the selected centre\u2019s website by clicking on \u2018Our Centres\u2019<\/a><\/span>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I enrol at an Imagine Early Learning Centre?” _builder_version=”3.29.1″ _i=”8″ _address=”1.0.0.0.8″ open=”off”]<\/p>\n In the first instance, you need to\u00a0<\/span>submit an online waitlist form<\/a><\/span>. The Centre Director will contact you once a suitable position becomes available. They will invite you to visit the centre to meet the educators, view the environment, and ask any questions you may have. We want to ensure that you are comfortable with your decision. The Director will then provide you with an enrolment pack that contains everything you need to know about the centre, as well as enrolment forms. Once you return the completed forms, you can arrange further visits before your child\u2019s start date. We want to ensure as smooth a transition as possible, so feel free to visit as many times as necessary. Even after your child starts, we will support you every step of the way.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How much does it cost to send my child to an Imagine Early Learning & Childcare Centre?” _builder_version=”3.29.1″ _i=”9″ _address=”1.0.0.0.9″ open=”off”]<\/p>\n Fees vary from centre to centre and are also dependent on things such as the number of days in care, the age of your child as well as your eligibility for any government subsidies. We recommend that you contact<\/a><\/span> the Centre Director who will be able to provide you with a quote.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What happens if my booked day falls on a public holiday?” _builder_version=”3.29.1″ _i=”10″ _address=”1.0.0.0.10″ open=”off”]<\/p>\n Imagine, along with many other providers in the sector, closes for public holidays. If your scheduled booked day falls on public holidays, fees will still apply as staff and operating costs still need to be covered. The Australian Government\u2019s Child Care Subsidy<\/a><\/span> (CCS) covers up to 42 absence days a year, which includes public holidays. This means that, unless you exceed this quota, you will be eligible for the CCS discount on public holidays.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do I still need to pay for a booked day if my child is sick?” _builder_version=”3.29.1″ _i=”11″ _address=”1.0.0.0.11″ open=”off”]<\/p>\n Yes, fees still apply for sick days. The Child Care Subsidy<\/a><\/span> will cover up to 42 absence days a year with no documentation and unlimited sick days if you are able to provide a medical certificate.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What government rebates and benefits are available to families?” _builder_version=”3.29.1″ _i=”12″ _address=”1.0.0.0.12″ open=”off”]<\/p>\n The\u00a0Child Care Subsidy<\/a><\/span>\u00a0(CCS) is a payment offered by the Australian Government for which you may be eligible. To find out if you are eligible for CSS visit\u00a0Services Australia website<\/span>.<\/a><\/p>\n Depending on your personal circumstances, there may also be other government funding available.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”HOW DO YOU COMMUNICATE WITH PARENTS?” _builder_version=”3.29.1″ _i=”13″ _address=”1.0.0.0.13″ open=”off”]<\/p>\n